They object to show they’re informed. The worst thing you can do is compete with their ego. Instead, acknowledge their knowledge. Make them feel respected. Listen closely. People are far more likely to buy from someon...
They object to show they’re informed. The worst thing you can do is compete with their ego. Instead, acknowledge their knowledge. Make them feel respected. Listen closely. People are far more likely to buy from someone who makes them feel important. In sales, humility and attention build stronger relationships than trying to prove you’re the smartest per...

Aug 31
On the first day of ninth grade, James Mason Jr. walked into English class with six months of memorized vocabulary, ready to prove that how you say...
32 views
WatchNOTE FROM TED: This talk contains a discussion of child sexual abuse, trafficking, and related traumatic experiences. Please do not look to this ta...
19 views
WatchValerie Corcias hands the room five color cards and asks: if love had a color, what would yours be? Hands rise — a rainbow of answers. She used to ...
20 views
WatchHer friend and business partner had one last request before she died of cancer: she wanted her makeup done — for her own funeral. So Beatriz de Sou...
11 views
Watch