The biggest mistake salespeople make is talking too much instead of listening closely enough. Sometimes the prospect won’t tell you what’s really holding them back… unless you ask the right questions. The best sales pr...
The biggest mistake salespeople make is talking too much instead of listening closely enough. Sometimes the prospect won’t tell you what’s really holding them back… unless you ask the right questions. The best sales professionals know: Great selling starts with great listening. Ask open-ended questions. Lean in. Pay attention. Listen carefully to what’s s...

Aug 31
On the first day of ninth grade, James Mason Jr. walked into English class with six months of memorized vocabulary, ready to prove that how you say...
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WatchNOTE FROM TED: This talk contains a discussion of child sexual abuse, trafficking, and related traumatic experiences. Please do not look to this ta...
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WatchValerie Corcias hands the room five color cards and asks: if love had a color, what would yours be? Hands rise — a rainbow of answers. She used to ...
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WatchHer friend and business partner had one last request before she died of cancer: she wanted her makeup done — for her own funeral. So Beatriz de Sou...
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